Your safety is our priority at Used Cars Kenya. If you’re a buyer or a seller, the above tips will be of great importance to avoid getting scammed and enjoy safe and effective transactions.
Safety Tips for Buyers
Verify the Seller: In the first instance, always communicate with the seller through our platform and spend some time establishing their identity. Do not go for offers that sound like they are too good to be true.
Inspect the Vehicle in Person: Never buy a car without physically taking a look at the car. Organize to meet in a public place that is well lit and if possible do not go alone.
Request Vehicle History and Documentation: Request the seller for copies of records on the service history, ownership, and any inspection records on the car.
Test Drive: In any case, it is worth taking a trial drive of the car before making a decision. Take someone with you or someone that you know, and do not leave any personal items in the car for the test drive.
Arrange a Professional Inspection: If possible take the vehicle to an auto mechanic you trust for a thorough check. It can assist in finding out whether there are other problems, and provide you with assurance of your purchase.
Avoid Upfront Payments: Do not pay the full amount or deposit before you have agreed and have received the vehicle. Pay securely and do not disclose any sort of financial details.
Report Suspicious Activity: In case you have any doubts, or come across a scam or fake listing, please report it to our support team at support@usedcarskenya.com.
Safety Tips for Sellers
Screen Potential Buyers: Reach out to the potential buyers first through our platform. We also advise that buyers should never be asked for personal details or information, or be put under pressure to make purchases.
Meet in Public Locations: When agreeing on a place where you have to meet a buyer, make sure it is well lit and crowded and if possible, do not go alone.
Verify the Buyer’s Identity: Ask for the buyer’s identification and make sure that the buyer gives you a right impression before proceeding with the transaction. Stay away from anything that makes you uncomfortable, and you will be safe.
Protect Personal Information: Do not post personal and financial details. Communication and transactions should be done directly on the platform of your choice.
Arrange a Safe Test Drive: It is recommended to always follow the buyer during the test drive. Make sure they have a valid driver license, and retain your car keys and other documents.
Use Secure Payment Methods: When it comes to payments, especially for cars, cash or bank transfers are considered safer. Do not accept payments in the form of cashier’s checks, personal checks or from third party accounts which are unknown to the buyer.
Legally Complete Ownership Transfer: Make sure all legal paperwork is done, and all transfer of ownership is done legally and recorded with the relevant authorities. This step gives both the buyer and the seller in the sale a level of cover.
General Safety Tips
Trust Your Instincts: If something is wrong or unsafe, do not go any further. Your safety is paramount than anything that we can sell or buy in this world.
Stay Informed: It will be wise to learn about the common scams and fraud techniques that may be in operation in the future.
Report Fraud: In case of fraudulent activities please do not hesitate to contact our support team at support@usedcarskenya.com. We are here to safeguard you and our society.