Privacy Policy

Last Updated on 05/02/2024

At Used Cars Kenya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using Used Cars Kenya, you agree to the terms outlined in this policy.

 

Information We Collect

Personal Information

When you create an account, we collect personal information such as your name, email address, contact number, and location to provide you with a personalized and secure experience on our platform.

 

Listing Information

If you choose to list a vehicle on Used Cars Kenya, we collect details about the vehicle, including specifications, images, and any other information you provide to facilitate the selling process.

 

Usage Data

We collect data on how you interact with our platform, including your searches, viewed listings, and interactions with sellers. This information helps us enhance our services and user experience.

 

Communication Data

When you communicate with sellers or our support team through our platform, we may collect and retain the content of your messages for quality assurance and customer service purposes.

 

How We Use Your Information

Provide and Improve Services

We use your information to provide, personalize, and improve our services, including facilitating transactions, enhancing user experience, and optimizing our platform.

 

Communication

We may use your contact information to send you important updates, notifications, and promotional offers related to our services. You can opt-out of promotional communications at any time.

 

Security and Fraud Prevention

We employ measures to ensure the security of your information and to detect and prevent fraud, unauthorized access, or other suspicious activities on our platform.

 

Legal Compliance

We may use and disclose your information to comply with legal obligations, respond to requests from law enforcement, or protect our rights and the rights of our users.

 

Sharing Your Information

With Sellers

When you express interest in a vehicle or engage with a seller, relevant information may be shared to facilitate communication and the transaction process.

 

Service Providers

We may engage third-party service providers to assist with various aspects of our business, such as hosting, analytics, and customer support. These providers are bound by confidentiality agreements and only use data as necessary for their services.

 

Legal Compliance

We may share your information in response to legal requests, court orders, or legal processes.

 

Your Choices

Account Information

You can review and update your account information by logging into your account settings.

 

Communication Preferences

You can manage your communication preferences, including opting out of promotional emails, through your account settings or by contacting our support team.

 

Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the email address associated with your account or through a prominent notice on our website.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@usedcarskenya.com

Thank you for trusting Used Cars Kenya with your information.

Used Cars Kenya is your premier destination for a seamless car buying experience in Kenya. We are a customer-centric car marketplace, committed to redefining the way you discover, buy, and sell cars.
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